All orders must be placed through our website. Hours of operation
are 8:00AM to 5:00PM Eastern Standard Time Monday thru Friday. Orders
placed by 3:00PM Eastern will be shipped the following business day from
our Albany, NY warehouse via USPS or UPS.
You may send your inquiries to
. For inquiries that cannot be handled via email you may call 518-438-1494.
Shipping Charges: All orders are $6.28 per shipment plus $0.88 per $10.00
*Continental U.S. Only - Excludes most furniture and items that
cannot be shipped by UPS. We will notify you of shipping charges
for these items.
Product can be shipped via UPS.
NonUPSable orders are to be considered threshold
deliveries. A threshold delivery is defined as a dock or tailgate
delivery and is never to be considered an inside delivery. Any special
delivery services should be requested when the initial order is
International: Items shipped to addresses outside the Continental
United States will be shipped from our distribution center in Albany,
NY, within 2 working days after your order is processed via USPS
Global Express Mail or United Parcel Service. We will contact you
with shipping and handling costs before your order is processed.
The minimum order for shipments to addresses outside the U.S. is
$75.00. All payments will be accepted in U.S. dollars only. Shipments
may require a wire transfer of funds or an International Money Order
before your order is processed.
All questions should be addressed to
Federal and State Agencies, Colleges and Universities (public
We accept Purchase Orders and Corporate Purchasing Cards.
You may fax your P.O. to (518) 459-6937 or mail it to: Order Department,
Price Heist LLC, 4 Interstate Avenue, Albany, New York 12205.
You may contact our Order Department between 8:00AM to 5:00PM Eastern
Time Monday thru Friday at 518-438-1494. Your order will be processed
promptly upon approval by our credit department. Your P.O. must
have a contact name with a telephone number for delivery, a name
and phone number for your Accounts Payable Department and signed
by an authorized representative. Terms: Net 30 days after
the date of invoice.
Return Policy: Contact
to receive return merchandise labeling instructions. Damaged, defective or shorted items must be reported within 7 days of receipt. All other
merchandise must be returned within 30 days of ship date. The items
must be in their original packaging, unused and in salable condition
to receive credit. Customer is responsible for all shipping and
handling costs relating to returned merchandise, including initial
delivery and return delivery. The items returned may incur a restocking
charge of 15%.
Disclaimer: Price Heist is not responsible for any typographical
or accidental errors in product descriptions, pricing or units of
Privacy: Price Heist does not sell or purchase mailing
lists, in order to protect your information. After you create an
account, you may opt to not receive any offers from us by removing
this option in your account.